Bookingterms

 

Aurora Sky Station. Photo Peter Rosén

Booking
If you want to make a reservation we kindly ask you to provide the following details. Fully name & address, if possible a mobile phone number, special dietary requirements (e.g. vegetarian food or no fish eater) and everything else that may be good for us to know in advance. Please advise us on the place you stay at if you need transfers as well as the drop-off place/s and times.

Order confirmation
When booking activities or accommodation you will receive an order confirmation and an invoice. Please read the order confirmation as soon as you have received it. The order confirmation is your agreement with LapplandMedia & PhotoAdventures AB and includes the price, programme and terms that you have agreed with LapplandMedia & PhotoAdventures AB. If something is incorrect please contact us immediately.

Terms of payment
To confirm the booking 20% of the total amount has to be paid against invoice within 14 days from the date of reservation. If the booking is made less than 14 days before tour departure/customer’s arrival date, payment of the total amount has to be carried out immediately. Final payment is due 60 days prior to departure day. If LapplandMedia & PhotoAdventures AB has not received the total amount within the stated dates the booking will be cancelled automatically.

Payment
Payment to our bank account:
Account holder: LapplandMedia AB
Bank: Nordea Bank AB, Smålandsgatan 17, 105 71 Stockholm Swift adress: NDEASESS
IBAN nr: SE5895000099601806727564
All payments are made in SEK (Swedish kronor). Ensure that you state the invoice number so that we can match the right payment with the right booking.

Cancellation
All cancellation must be in writing. Cancellations can be made at no cost up to 14 days from the time of booking by sending an email to info@lapplandmedia.se. Cancellation between 15 days from the booking date and 60 days before arrival will be charged at 20% of the bookings total amount. Cancellations within 60 days of arrival will be charged at 100 % of the bookings total amount.

Reservation
We do have a minimum number of guests on our tours according to the product information for the tours. I you are the only guests at the tour and not fill the minimum number; we make a reservation against carrying through the tour. You will be informed if the tour is cancelled latest 45 days before the tours starting date.

Travel- and accident insurance
The guests participate in the tour at their own responsibility. We advise the guest to sign their own travel- and accident insurances. In event of an accident on our cameras an excess of maximum SEK 5 000 per incident/camera will be charged to the person who was using the camera.

General information about Travel Guarantees Act
The selling of package tours is regulated in the Travel Guarantees Act. The purpose of the Act is to protect travellers if a travel arrangement is cancelled or interrupted. The Act applies to anyone who sells package tours. For more information contact the Swedish Legal, Financial and Administrative Services Agency, +46 08 700 08 00.
LapplandMedia & PhotoAdventures AB has lodged security with the Swedish Legal, Financial and Administrative Services Agency.